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ORDER WITHIN REACH

FAQS

 

ORDER WITHIN REACH is a professional and personal luxury organizing service specializing in home decluttering, organization, and styling, servicing North Vancouver, West Vancouver, Vancouver, Burnaby, Coquitlam, and Squamish.

 
 
 

What is a professional organizer?

A professional organizer is a trained individual who can help you organize any of the physical and/or digital spaces in your life, whether that’s in your home or work environment. Organizers may choose to specialize in one or both, and can assist with the decluttering of a single room, an area, or an entire home or office space. They may also handle house moves, downsizing and estate sales. They offer support for decision-making, facilitate actions around removal of unwanted belongings, and set up systems to establish order and function. 


What is a certified professional organizer?

In Canada, an individual can obtain Trained Professional Organizer status if they complete 12 courses and pass a written exam through Professional Organizers in Canada. www.organizersincanada.com 


Why hire a professional organizer?

Much like you might hire a personal trainer to get in shape or a physical therapist to help with an injury, a trained professional organizer will get your home or space in order quickly and effectively.


How does your home organizing process work? 

1. Imagine your ideal lifestyle. We get to know you by asking questions, reviewing your space, setting goals, and creating a plan.

2. Edit & declutter. We declutter, purge, sort, and categorize. We go through this process with you.

3. Organize. This is where we design and source product. We plan in terms of zones and believe in a flow within each space for ease of use.

4. Style & install. We set up your home with stylish containers or additional furnishings to suit your taste and aesthetic.

5. Maintain. You have a chance at a fresh start with new routines and can now enjoy your life in order.

What do your services cost?

We cater to each individual’s needs. We create a personalized custom quote based on your space, needs, and overall scope of the project. If the scope of the project changes, we will create a new quote based on your wishes.


Do you purchase products for me? 

This is a critical part of the project, and can often be the hardest, so we take care of all of the product sourcing and shopping. Once we have completed the initial phase of the project, and measured your spaces, we are then able to source and estimate product costs. The amount spent on products is dependent on what, and how much, you would like to buy/spend. 


When and how do I pay for the services and products?

We request a 100% deposit for the hourly organizing services to secure your date and get started. Any products purchased on your behalf or additional services will be reflected on a second invoice at the conclusion of the project. However, if the total amount of product/containers we’ve purchased exceeds $500, we may invoice for them immediately upon purchase. We accept Email Money Transfers (Interac e-Transfers). Product supplies are a direct reimbursement and based on client’s budget and preferences.


Is your service confidential?

We offer 100% discretion. We feel privileged to be welcomed into your home and life and treat you, and the process, with the upmost respect.


What is your cancellation policy?

Out of mutual respect, we request that cancellations be made at least 48 hours before a scheduled virtual, or in-home, appointment.